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This personal data protection policy applies to the website accessible at and aims to inform you in a transparent manner on how we use them.
Who is responsible for processing my data? Which services are concerned?
The company , whose head office is located at 22, rue Edmond Dune, L-1409 Luxembourg operates the website for online sales accessible at www.arewefriendsbeer.lu
Mr. Ted Ury, domiciled at the above address, is the person in charge of processing your data within the Friend & Friend Sàrl company.
The respect of your privacy is essential for Friend & Friend Sàrl. This privacy policy informs you about the services involved in the collection of your personal data.
Why do you process my data? On what legal basis?
Friend & Friend Sàrl processes your data for the following purposes:
Purpose | Legal basis |
Management of orders, manage the receipt of orders, calculate recipes, manage returns. | Contract execution |
Management of online payments, management of payment methods, verification with banking organizations. | Consent |
Management of deliveries, manage delivery terms, manage delivery addresses. | Contractual execution |
Health data management, kinesiology practice, allergy prevention.
| Consent |
Measure the website audience, calculate visits, evaluate the attractiveness.
| Legitimate interest
|
How do we collect your data? Which data are concerned?
Data collected from the order form
Data category | Detail of the data |
Personal data: Identity, identification data. | Names, first names, geographical address, e-mail address.
|
Personal data : Economic information. | Bank details. |
Personal data : Connection data. | IP address |
Personal data : Location data. | Mobile Phone Number |
Sensitive data : Health data.
| Medical history, illnesses, care services provided, test results, treatments, disabilities, etc.
|
Data collected when you browse the Friend & Friend Sàrl website
We collect data of a technical nature when using our services which may include :
– your application or terminal identifiers (cookies,),
– information about your origin URLs,
– your IP address,
– the characteristics of the devices you use to access our services (device model, type of operating system, browser type and version, language of use),
– the type of network connection you are using (Wi-Fi, 4G, Bluetooth …),
How long do you keep my data?
We have defined in the table below the different durations of conservation of your data:
Data concerned | The duration of the conversation |
Data necessary for order management and invoicing | Throughout the duration of the commercial relationship and ten (10) years for accounting obligations. |
Data relating to means of payment | These data are not kept by the Friend & Friend Sàrl company, they are collected during the transaction and are immediately deleted upon payment of the purchase. |
Personal data |
|
What are my rights regarding my data?
In accordance with the General Rules for the Protection of Personal Data (RGPD), you have the following rights:
– right of access (article 15 RGPD), of rectification (article 16 RGPD), of update, of completeness of your data
– the right to block or erase your personal data (Article 17 of the Data Protection Act), when they are inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication or retention is prohibited
– right to limit the processing of your data (article 18 RGPD)
– right to object to the processing of your data (article 21 RGPD)
– the right to the portability of the data you have provided us with, when your data are subject to automated processing based on your consent or on a contract (Article 20 RGPD)
These rights may be exercised as described below.
Who are the recipients of my data?
The recipients are the persons entitled to obtain communication of your data because of their functions.
Within the framework of our activities, the departments in charge of order management and invoicing of the company Friend & Friend Sàrl are recipients of all categories of data.
The company’s subcontractors who are responsible for the delivery of its orders are recipients of the identity, address and telephone number of our customers.
Can I have additional information? Can I get help?
If you have any questions regarding the processing of your data by the company Friend & Friend Sàrl, you can contact the Data Protection Officer in complete confidentiality via this email address: contact@arewefriendsbeer.lu
You also have the right to file a complaint with the Data Protection Authority under the conditions indicated on its website: https://www.autoriteprotectiondonnees.be/.
https://cnpd.public.lu/fr/dossiers-thematiques/Reglement-general-sur-la-protection-des-donnees.html
How can I exercise my rights to my data?
You can exercise your other rights by email, specifying the right you wish to exercise in the subject line of your email: contact@arewefriendsbeer.lu access, portability, limitation, opposition for reasons related to your particular situation. The exercise of your access and portability rights requires that the data for which you exercise your rights be linked to the email address used to carry out your request. A response will then be sent to you within 1 month following receipt of your request.
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